Extracting insights from open-ended responses and documents #

If you collect a lot of data on open-ended responses and collect documents as part of your data collection strategy, Sopact Sense has excellent AI capabilities in the form of Intelligent Cell that will save you hundreds of hours going through the data manually.

This is not to say that it would replace a human being, it will be your companion that will do quite a bit of heavy lifting and help you do the analysis in much less time than usual.

Let us see how to extract insights from text data using Intelligent Cell.

1. Insights from open-ended Comment Field #

Create an Intelligent field that processes the responses in another Comment Field based on the criteria you give. For example, we can extract Confidence Measure from the following open ended feedback on the survey:

How confident do you feel about your current coding skills and why?

The result will show up in the grid (like so)

You can download this data directly from the export option (shown in the image above)

2. Insights from documents (PDF attachments) #

Application of an Intelligent Cell is the same for attachments as well. The only difference is that PDF content is first extracted and then the criteria is applied on the content.

The result also shows up exactly the way its shown above.